Welcome to Your New UnitedHealthcare Level Funded Plan!
Thank you for choosing MLJ Insurance Services as your health insurance agency. Friends like you are the foundation of our success, and we want you to know how much we appreciate your business. Below you will find additional information about your new policy with Anthem. You will want to share the applicable information in this email with your employees.
Action Needed:
- United eServices Employer Portal – this is your employer portal where you can manage Member enrollment, Billing, and access plan documents. A flyer with information on how to register and other features available in the portal can be found in the “Additional Resources for you” down below.
- Billing –We submitted an automatic payment form, EFT, with your application. The EFT payment can be withdrawn at any time. Normally, there is an expected delay, the ACH does not hit for the beginning month of coverage. The 1st and 2nd months premiums should be drafted by the 15th of the 2nd month the policy effect. Feel free to contact United Healthcare Billing department if you have questions or if this delay concerns you. United Healthcare billing department’s phone number 888-842-457. If you do not see the 2nd month’s draft pulled by the 10th of the 2nd month, please let us know immediately.
Membership:
- The employees will be receiving permanent ID cards directly from the insurance company in approximately 10 – 15 business days. If they need to verify coverage prior to having the ID cards, they can also do so by contacting UHC customer service and using the Group number and their Social Security Number. In the meantime, employees can download temporary ID cards from www.myuhc.com (site registration required). If a member elects to go “Paperless”, then a physical ID card will not be mailed out. The preferences can be set by each member in their own UHC portal.
- All employees have access to an eKit page MLJ has put together with various resources to make the most of their benefits. The link to this page can be found in the group enrollment portal: https://www.mljinsurance.com/unitedhealthcare-level-funded-medical-plan-information-and-resources/.
- We have put together a video for you to share with any of your employees upon enrollment with their new policy information and resources. Please expect an email from us with a link to this video.
Additional Resources for you:
